Privacy Policy

At Canvas Shoes, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our products and services. By using our website and providing your information, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.
    • Usage Information: We may collect non-personal information about your interaction with our website, including IP addresses, browser type, device information, and pages visited, to improve our services and enhance your browsing experience.
  2. How We Use Your Information:
    • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
    • Improving Our Services: We may analyze usage data to improve our website functionality, customize your experience, and develop new products and features.
    • Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products, special offers, or updates. You can opt-out of receiving such communications at any time.
  3. Information Sharing:
    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services, such as shipping companies and payment processors. These providers are obligated to protect your information and only use it for specified purposes.
    • Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.
  4. Data Security:
    • We implement reasonable security measures to protect your information from unauthorized access, misuse, or alteration. However, please note that no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
  5. Your Choices and Rights:
    • You have the right to access, update, and correct your personal information. You can manage your account settings and preferences by logging into your account on our website.
    • You can unsubscribe from our marketing emails by following the instructions provided in the email or by contacting us directly.
    • If you wish to delete your account or have your information removed from our system, please contact us, and we will promptly assist you, subject to any legal obligations.
  6. Children’s Privacy:
    • Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove the information from our records.
  7. Changes to the Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our customer support team.